Shipping & Delivery

Shipping & Delivery

At Lumelly, we want your order to reach you as smoothly as possible.

Order Processing
Orders are typically processed within 1–3 business days. During holidays, promotions, or periods of high demand, processing may take slightly longer.

Estimated Delivery
Most orders are expected to arrive within 5–15 business days after shipment, depending on your location and the shipping method available. International orders may require additional time due to customs or local carrier processing.

Order Tracking
Once your order has shipped, tracking information will be provided when available. Please allow a short period for tracking updates to appear.

Shipping Costs
Available shipping methods and any applicable shipping fees will be displayed at checkout before you complete your purchase.

International Orders
Lumelly ships to multiple countries and regions. Customs duties, import taxes, or other local charges may apply depending on your destination and, unless otherwise stated at checkout or required by law, are the customer's responsibility.

Delayed or Missing Orders
Delivery estimates are not guaranteed and may be affected by customs, weather, carrier delays, holidays, or other circumstances outside our reasonable control. If your order is significantly delayed or cannot be located, please contact our customer support team with your order number and tracking information.

Thank you for choosing Lumelly. We appreciate your patience while your beauty essentials make their way to you.